Reference

Privacy Policy at hokbet login

When you open an account with us, your personal information stays secure and private.

Account security verifiedPayment data encryptedYour withdrawal details protected
hokbet login Privacy Policy at hokbet login
REACH US ANYTIME

How to Contact Us About Your Privacy

Live Chat Open your account and click Support in the lobby. Our team responds to privacy requests between 08:00 and 23:00 Jakarta time, seven days a week.
Email Send data access or correction requests to our privacy team. We reply within 48 hours with confirmation and next steps.
Account Settings Update your contact details, email address and phone number directly from your account dashboard. Changes take effect immediately.
DATA SECURITY DETAILS

How We Keep Your Information Safe

Encryption

All data transmitted between your device and our servers uses SSL encryption. Passwords are hashed and never stored in plain text. Payment details are encrypted end-to-end.

Cookie Use

We use cookies to remember your login session and detect unusual account activity. You can adjust cookie settings in your browser; disabling them may limit lobby features.

Data Retention

We keep your personal data for as long as your account is active. After account closure, we retain transaction records for five years to comply with local regulations.

Account Access

Your account is protected by password and, where available, two-factor authentication via SMS. Log out after each session, especially on shared devices.

Third-Party Links

Our lobby includes links to external game providers and payment platforms. Their privacy policies apply separately. We are not responsible for their data practices.

Policy Updates

We may update this privacy policy to reflect regulatory changes or platform improvements. You will receive email notice of major changes at least 14 days before they take effect.

Frequently Asked About Privacy

Yes. Contact our support team and request a data subject access request. We will compile your account details, transaction history and any notes on file within 14 days and send them to your registered email.

Your account becomes inactive immediately. We delete your password and login credentials. Transaction records, identity verification documents and payment history are retained for five years as required by local financial regulations.

Only you and our compliance team can access your transaction history. When you deposit via DANA, OVO, GoPay or QRIS, your bank and payment provider see only the amount, date and our merchant name.

No. We do not share your name, email, phone or identity documents with game studios. You are identified to providers only by a unique account ID to enable play-tracking and fraud prevention.

We store the last four digits of your bank account or e-wallet identifier for your convenience during repeat deposits. Full account details are encrypted and never displayed in full on your dashboard.

You can adjust email preferences in account settings. However, we must send security alerts, deposit confirmations and withdrawal notifications to keep your account safe.

We monitor login activity, unusual withdrawal requests and rapid geographic changes. If we detect suspicious behaviour, we may temporarily restrict your account and contact you via SMS or email to verify before proceeding.